Privacy Policy

 

This Privacy Policy describes how Keatts Group Ltd (“we”, “us”, or “our”) collects, uses, and protects information in the Keatts Group CRM mobile application (“the App”) and on website www.keatts.co.uk.

Information We Collect

The App or the website may collect or store the following information:

  • Account information (name, email address, company name, phone number)

  • Project and job details (client names, property addresses, materials, and photos uploaded by you)

  • Device information (non-personal) such as model, operating system, and crash logs for improving performance

The App or the website do not collect sensitive personal data (e.g. biometric, health, or financial details) unless entered manually by the user.

How We Use Information

We use collected data to:

  • Provide secure account access and user authentication

  • Manage construction, quotation, and project records

  • Send essential notifications (e.g. updates or password resets)

  • Improve reliability and add new features

Data Storage and Security

All account and project data are stored securely using encrypted cloud storage (Supabase / PostgreSQL).
We implement HTTPS encryption, password protection, and limited internal access to prevent unauthorised use. We do not transfer user data outside of the United Kingdom or European Economic Area (EEA) unless adequate protections are in place

Data Sharing

We do not sell or share user data with third parties for marketing.
Information may be shared only:

  • To comply with UK law or regulations

  • With your explicit consent (e.g. if you invite a client or employee into your project)

User Rights

Users may:

  • Request a copy of their stored data

  • Request correction or deletion of data

  • Withdraw consent or close their account

Requests can be made to [email protected].

Children’s Privacy

The App and the website is intended for business users over 16 years of age and not directed at children.

Contact Us

For questions or requests about this policy, contact:

Keatts Group Ltd 

Company No. 16793818

📧 [email protected] 

📞 +44 7572 421488

Last Updated: October 2025